#BYOBretreat Terms & Conditions

Attending the event

Programme Changes

It may be necessary for reasons beyond our control to change the content and timing of the programme, the speakers, the date or the venue at any time prior to the event date.

Event content and speakers.

Speakers are responsible for the content of their respective sessions. It is the policy of BYOBlive to give the fullest freedom to moderators/speakers to express their opinions. The opinions expressed by the speakers do not necessarily represent the views of BYOBlive. #BYOBretreat speakers will make every effort to ensure the validity and accuracy of the information they provide.


#BYOBretreat accepts no liability if a guest is unable to attend an event due to adverse weather conditions or any travel disruption.

#BYOBretreat makes every effort to negotiate free parking for guests at venues. However, we reserve the right to use venues which may incur a car parking charge.

Filming and sound recording

#BYOBretreat reserves the right to film, record or photograph any of the speakers at an event for post event purposes. Guests are advised that this may result in incidental inclusion of guests within any recording or photographs.

After the Event

Guest Feedback

Following the event, guests should expect to receive an email asking them to complete a feedback form online. We would ask this is completed and returned to us within seven days to allow #BYOBretreat to continue to improve and tailor future events.

Booking and cancellations

Booking and queries

Please book online at byoblive.com/retreat

If you have any problems or queries with your booking, please contact the team at [email protected]

Only the account holder can make amendments to a group booking.

Bookings are ‘subject to availability’ and therefore we cannot guarantee you a place on any event.


Booking confirmation will be sent to you immediately for all on-line bookings.  If you have not received an email confirmation within 24 hours of making the on-line booking, please contact the team at [email protected]

Payment terms & discounts

Payment must be made at the time of booking unless specifically stated.

Credit/debit card payment can be made via the website.

Requests for invoices can only be processed with a valid purchase order and is subject to prior approval.

Discounts cannot be used in conjunction with other offers or discounted rates. At the point of booking the discount offered applies to the person attending the course. Substitutes are welcome however, if they are not entitled to the discount, the appropriate additional charge will be incurred.


If you cannot attend an event, you can transfer your place to another individual. Places can be transferred at any time up to and including the day of the event. Please note an additional charge may be applicable if the new attendee is not entitled to the same rate.

Should the new attendee need to make any amendments to the booking, we will require the original attendant to confirm the changes.


#BYOBretreat accepts no liability if the event is cancelled or postponed for reasons beyond our reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.

Data Protection

  • The protection of personal privacy is an important concern to #BYOBretreat. Any personal data collected will be treated in accordance with current data protection legislation.
  • We will use your personal data to deliver your event services (webinars, conferences, training and dinners) incorporating; administration (pre, post and during the event), communications, invoicing & payment, delegate lists (we are unable to remove you from delegate lists once these have gone to print), post-event feedback, quality, research and voting.
  • In order to meet our event obligations to you we may share relevant personal data with presenters, venues, trainers, organizers, print houses, finance partners, connected communities, faculties, committees, district societies and external delivery partners.

#BYOBretreat Marathon

General Disclaimer

#BYOBretreat accepts no liability for the prizes offered by the sponsors. All stipulations and requirements are provided by the sponsor and not by #BYOBretreat.

If you have any questions, please contact the events information team.
[email protected]